iQ Guernsey | We're an Apple Authorised Service Provider.

We’re an Apple Authorised Service Provider

Our Apple-trained technicians use genuine Apple parts, so you can trust us with all of your Apple devices.

Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple-certified and backed by Apple.

  • Replacement AirPod 1st Gen - £75 each
  • AirPods 1st Gen case - £65
  • Replacement AirPod 2nd Gen - £75 each
  • AirPods 2nd Gen WC case - £85
  • Replacement AirPod 3rd Gen - £75 each
  • AirPod 3rd Gen case - £75
  • Replacement AirPod Pro - £85 each
  • Replacement AirPod Pro Wireless charging case - £85
  • Replacement AirPods Pro 2nd Gen + Magsafe £85
  • Apple Pencil 1st Gen - £85
  • Apple Pencil 2nd Gen - £111
  • Apple Pencil USB-C - £65
  • iOS Inspection - £55
  • Mac Inspection - £60
  • iOS Restore - £10
  • AirPod Inspection - £15
  • Hours Labour - £85

iPhone Whole unit replacements


  • iPhone 6 - £315
  • iPhone 6 Plus - £365
  • iPhone 7 Plus, 8, 8Plus, XR, 11, 12 mini, 13 mini - £365
  • iPhone 7 - £315
  • iPhone X, XS, 11 Pro, 12 Pro, 13 Pro, 14 / 15 - £575
  • iPhone XS Max, 11 Pro Max, 12 Pro Max, 13 Pro Max, 14 Plus, 15 Plus - £625
  • iPhone SE 2nd Gen - £305
  • iPhone SE 3rd Gen - £335
  • iPhone 12, 13 - £475
  • iPhone 14 Pro / 15 Pro - £665
  • iPhone 14 Pro Max / 15 Pro Max - £715

iPad Whole unit replacement

  • iPad 7th, 8th, 9th Gen - £275
  • iPad 10th Gen, iPad mini 2019 - £325
  • iPad mini 2021 - £375
  • iPad Air 3rd Gen - £425
  • iPad Air 4th Gen £455
  • iPad Pro 11 inch 2nd, 3rd, 4th Gen - £585
  • iPad Pro 12.9 inch 1st, 2nd Gen - £641
  • iPad Pro 12.9 inch 3rd, 4th Gen - £695
  • iPad Pro 12.9 inch 5th, 6th Gen - £805

Apple Watch whole unit replacement

  • Watch SE 1st Gen - £225
  • Watch SE 2nd Gen - £205
  • Watch Series 3 - £165
  • Watch Series 4,5,6,7,8,9- £305
  • Watch Ultra 1 & 2 - £505

iPhone Rear Camera

  • iPhone 12-15 (incl Plus & mini) - £165
  • iPhone 12 Pro, 12 Pro Max, 13 Pro, 13 Pro Max -£ 195
  • iPhone 14 Pro, 14 Pro Max, 15 Pro - £215
  • iPhone 15 Pro Max - £265

Key actions for repairs

You are required to turn off Find My (device tracking) before bringing your device in store and having it booked in for any and all iPhone repairs, as with this being enabled it stops us from being able to process your repair.

If Stolen Device Protection is also enabled, then this will need to be turned off first in order to turn Find My off.

If Stolen Device Protection isn’t turned off before you come for your booked appointment slot, you may be required to wait before you can disable Find My, and you will have to return back to store after this security delay has elapsed in order to turn this feature off and before we are able to start the repair process.

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